I have a long history with buying things over the Internet and having them shipped to me. Because I like to build my own computers and I’m just a general gadget freak, usually the things I want are only available through online retailers because brick-and-mortar stores just don’t have the shelf space to carry much selection.
So, obviously, I’ve come into contact with UPS. My first real dealings on a large scale with UPS were not good. I would order several items from NewEgg and they’d be shipped in a few different packages. I would have packages arrive that were damaged (luckily, just the exterior cardboard shipping box was damaged and not the contents!). I would have “Sorry we missed you!” notices on my door even when I was INSIDE my apartment and never heard a single knock! Sometimes, the lazy driver wouldn’t even bother to come to my door. Because I lived in apartments, UPS can just drop packages off at the management desk and leave. This is usually what would happen. I’d go in to the manager’s office to pick up a package that FedEx left for me and the manager would tell me that I had another package there from UPS! No notice on my door or anything!



